Attend your customers through MercadoLibre

Mercado Libre is the largest eCommerce platform in Latin America.

Sell through MercadoLibre with our specialized agents. The assisted sale has more probabilities of being concretized.


“Thanks to the working methodology and the nature of chatting with real people we have been able to build an additional sales channel to capture the need in real time and be able to manage next steps of a prospect. Very happy to work together and make them part of our business development.”

María Eugenia Raffaele

Business Director Globant

Asiste conversaciones a través de MercadoLibre

Promotional messages

Send messages with offers and discounts, encourage your customers to start a chat.

Assists at Check Out

Provides assistance at the most important moment of the purchase.

Agents on demand

We provide teams for times of high demand such as hot sales.

Professional Agents

Assistants specialized in providing the best Chat service within Mercado Libre.

Variable cost

Forget about fixed customer service costs, in Chat Center you pay per Chat attended.

Omnichannel chat

Connect all your digital channels to help your agents sell more and better.

Mercado Libre, the main marketplace in growth

This platform is one of the most visited in Latin America with almost 127 million users.

Good customer service on this platform is what boosts sales.

Empower your business with a direct and intimate connection with your customers.

Still have doubts? Book a demo with one of our consultants to learn more about how we work and our platform.