Recover VTEX abandoned carts with WhatsApp campaigns

Concerned about abandoned carts in your VTEX online store? At ChatCenter, we have the perfect solution for you. Our platform integrates with VTEX eCommerce and allows you to send real-time promotions, achieving a conversion rate of over 50%.


“Thanks to the working methodology and the nature of chatting with real people we have been able to build an additional sales channel to capture the need in real time and be able to manage next steps of a prospect. Very happy to work together and make them part of our business development.”

María Eugenia Raffaele

Business Director Globant

Recover abandoned carts from your Vtex store.

Recover Lost Sales

Increase your revenue by recovering sales previously lost due to abandoned carts of your VTEX store.

Improve Conversion Rate

Our cart recovery strategy will boost your store's conversion rate by optimizing the purchasing process.

Smart Personalization

Offer personalized incentives, ensuring a unique shopping experience for each customer and higher conversion.

WhatsApp Promotions

Increase sales by reconnecting with customers who didn't complete their purchase. Send incentives and exclusive offers.

Easy Integration with VTEX

Our solution seamlessly integrates with your VTEX platform, requiring no complex configurations.

Customer Loyalty

By providing proactive attention, customers will feel valued, fostering loyalty to your store and encouraging repeat purchases.

63% of the messages result in a sale.

Through the “Share Carts on WhatsApp” feature, we achieve a success rate of 63%. With our sales-specialist agents, we achieve a conversational sale that stands apart from chatbots.

Empower your business with a direct and intimate connection with your customers.

Still have doubts? Book a demo with one of our consultants to learn more about how we work and our platform.