Social Commerce - Sell through WhatsApp, social media and Chat

Chat Management

By positioning ourselves in the first tab of the console, you will be able to view all the chats that have attended by our chatter team

Step 1: By clicking on a chat, you will be able to review all the interaction between the Chatter and the customer.

Step 2: When reviewing the chats, you have the option to add filters. This will do a search and selection and show you the ones that match the criteria you have entered.

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ChatCenter combina tecnología y talento humano, ofreciendo un servicio de atención al cliente eficiente e innovador.