Do you use Shopify? We have news: Chat Center now integrates natively with this e-commerce platform! In this article, we’ll tell you why it’s a good idea to add Chat Center to your strategy.

What is Shopify and why is it so popular?

Shopify is one of the most popular e-commerce platforms, with active stores in around 175 countries worldwide. The integration with Chat Center will give Shopify users a tool to be closer to their customers, putting them at the center of all their strategies and turning WhatsApp into a powerful sales channel.

Why integrate Chat Center with Shopify?

• Abandoned Cart Recovery: Our native integration will allow you to send a WhatsApp message once people abandon a cart in your online store. This way, you access a 1:1 channel to remind your customers that they have a purchase waiting for them in your e-commerce. This will increase your conversions!
• Autonomous Store: Can you imagine providing personalized assistance to your customers via WhatsApp? That’s possible with Chat Center! Thanks to the synchronization of our platform with your catalog, you can recommend products to your customers and inform them about the available stock. All this with a simple WhatsApp message!
• 24/7 Customer Service with Intelligent Chatbots: Chatbots can handle simple and frequent queries, such as order tracking or product information, freeing up human agents to solve more complex problems. This not only improves availability but also reduces waiting times and increases overall customer satisfaction.
• Customer Loyalty: Agile and efficient customer service not only improves the shopping experience but also fosters loyalty. By resolving queries quickly and offering a personalized experience, customers feel more valued and are more likely to return to your store. Real-time support strengthens the customer relationship, creating a bond of trust that can translate into recurring purchases and positive recommendations.

How to integrate Chat Center with Shopify?

Integrating Chat Center into your Shopify store is very easy. You just need to log in from Chat Center to your Shopify account, and you can enjoy all the mentioned features in minutes. Transform your sales and customer service strategy today!