Blogging at Chat Center

If you are interested in the world of Chat, eCommerce, ChatBots and Social Commerce, here you can find articles developed by industry experts.

It’s time to increase your online sales
15Apr

It’s time to increase your online sales

With some fundamental strategies and marketing tactics, you can capture the benefits of this trend to increase your online sales…

The 5 most important elements of an Ecommerce customer success strategy
07Apr

The 5 most important elements of an Ecommerce customer success strategy

The customer experience plan of any ecommerce organization is the cornerstone of achieving business goals. Not only does it increase…

WhatsApp as a sales and customer service channel
27Aug

WhatsApp as a sales and customer service channel

Created as a messaging platform, WhatsApp incorporated new functionalities, becoming today one of the main communication channels between brands and…

5 great recent advances in robotics
01Mar

5 great recent advances in robotics

“It’s great to work with computers. They don’t argue, they remember everything and they don’t drink your beer”, said Paul…

Algorithm and personalization in the content industry
15Feb

Algorithm and personalization in the content industry

What role do algorithms play in your daily life? Certainly, they have more importance than you think. When you do…

5 books that predicted 21st century technologies that we use today
01Feb

5 books that predicted 21st century technologies that we use today

When the smartphone still did not exist, the human being didn’t even dream of stepping on the Moon and the…

Add a chatbot in your company from the beginning
15Jan

Add a chatbot in your company from the beginning

Start ups and businesses may result highly benefited from a chatbot. From OhWhatAChat, we want to tell you why and…

Artificial intelligence arrives to the health industry
01Jan

Artificial intelligence arrives to the health industry

linics and hospitals began to use chatbots in order to maintain a fluid communication with their patients.  In Spain, the…

Your Chabot’s Patience
15Dec

Your Chabot’s Patience

Some clients require a very personalized and highly detailed assistance regarding their requirements as well as specific responses to their…

Artificial Intelligence for SMEs: The Urgent Need to Have a Chatbot
01Dec

Artificial Intelligence for SMEs: The Urgent Need to Have a Chatbot

Customers’ expectations increase every day; they expect an updated customer service including quick and reliable payment transactions, a fast request…

Bots: Partners for Internal Communications
15Nov

Bots: Partners for Internal Communications

Chatbots not only assist clients’ requests but also increase employees’ access, efficiency and satisfaction in their work environment since they…

Banks Also Join Chatbots
01Nov

Banks Also Join Chatbots

Every day financial services institutions need to be closer to their customers, to offer customized products,  to build confidence and…

Trust Is All Your Chatbot Needs
15Oct

Trust Is All Your Chatbot Needs

Frequently, human beings fail. However, to trust each other drives us to generate long-term relationships. Something similar happens with chatbots.…

Chatbots or human beings for sales? Choice is not an option.
01Oct

Chatbots or human beings for sales? Choice is not an option.

If you think that artificial intelligence will replace vendors in the short term, this is not a real fact. It…

Chatbots Reach Fashion Brands
15Sep

Chatbots Reach Fashion Brands

“Powered by Artificial Intelligence and the big data, the greatest e-commerce platforms can turn an impersonal environment into something highly…

Tomorrow Customers Will Purchase Directly from Chatbots
01Sep

Tomorrow Customers Will Purchase Directly from Chatbots

The so-called millennials have 20% less possibilities of contacting via e-mail than baby boomers. In addition, they prefer a more…

Myths and Truths About Chatbots
15Aug

Myths and Truths About Chatbots

As always happens with new and unknown things, there is so much speculation about the applications and results new technologies…

A Chatbot for Each Type of Company
01Aug

A Chatbot for Each Type of Company

Beyond the size: Big, small, or middle-sized. It does not matter the type of industry, if it is a BtoC…

Conversational e-commerce is the future and chatbots are the key
15Jul

Conversational e-commerce is the future and chatbots are the key

According to Gartner Research predictions, by 2020 it is estimated that chatbots will be involved in 85% of the interactions between…

OhWhatAChat Is Your Ally!
01Jul

OhWhatAChat Is Your Ally!

For your Chatbot to get 100% of efficiency, it is key you plan its functionality. As up to now, the…

Chatbots are here to stay
15Jun

Chatbots are here to stay

Robots are invading our lives to make them easier. The news is that they have now arrived to the world…

Consumers Prefer to Communicate Via Chatbots
01Jun

Consumers Prefer to Communicate Via Chatbots

How many times were you unable to service your customer on time? Did you think about the many times you…

Summer Season: The Ideal Season to Install your Chatbot
15May

Summer Season: The Ideal Season to Install your Chatbot

During the Summer Season, the demand and activity turn down. Therefore, it is the ideal Season to install a Chatbot,…

Know How OhWhatAChat Works
01May

Know How OhWhatAChat Works

OhWhatAChat is the first chatbot that can work with your employees to offer the best customer service. In three easy…

Robots And Humans Together To Increase Your Sales
15Apr

Robots And Humans Together To Increase Your Sales

You have surely heard about Artificial Intelligence and that it will replace many of human beings tasks in the future.…

¿What is a Chatbot and how does it work?
01Apr

¿What is a Chatbot and how does it work?

A chatbot is the most affordable, effective and quickest solution to assist a user or a client with your product…