Social Commerce, the key to eCommerce
The digital customer wants to be served in a personalized way, just like in the physical store.
The digital customer wants to be served in a personalized way, just like in the physical store.
“Thanks to the working methodology and the nature of chatting with real people we have been able to build an additional sales channel to capture the need in real time and be able to manage next steps of a prospect. Very happy to work together and make them part of our business development.”
Business Director Globant
Connect a chat to all your sales channels to increase your conversion.
A conversation generates empathy and connection with your customers.
Attends with a Chatbot and agents to provide a more efficient service.
You will be able to send tickets to your CRM without leaving the platform.
Send messages with offers and discounts, encourage your customers to start a chat.
Provides assistance at the most important moment of the purchase.
In 2020 eCommerce grew tremendously, and social commerce became the key to connect with your customers and increase conversion.
Still have doubts? Book a demo with one of our consultants to learn more about how we work and our platform.
ChatCenter combina tecnología y talento humano, ofreciendo un servicio de atención al cliente eficiente e innovador.
© 2024 Chat Center Network
