with Human Agents
online customers 24/7
In a personalized, 24/7 and efficient way,
at a minimum and variable cost.
We take care of your
Our customers
Omnichannel solution
How it works
Human team (Chatters)
Access an entire team for your company and train them to achieve your goals.
Fast implementation
In 7 days we implement all the infrastructure tailored to your business.
Customized conversations
Your Chatters will reply based on your instructions.
The best support 24/7
In a digital world, be available to your customers 24 hours a day, 365 days a year.
Omnichannel
Web, App, Whatsapp, Facebook, Email and Marketplaces
Pay as you Go
Pay only for attended conversations. Flexible and scalable.
THE PERFECT COMBINATION
Artificial intelligence that helps your Chatters
We train them for you
Human and bots
The perfect combination to make your customer service efficient and productive.
Flexible and scalable
Based on your specific needs, we will be able to expand or reduce the team at your request.
A TAILOR-MADE SOLUTION
Pay only for conversation. No additional costs or long term contracts
CHAT CENTER NETWORK
Adapt your business to the digital world
Experts in B2B solutions
24/7
Your digital customer visits you around the clock and at all times,
connect with your visitors 24/7
EMPATHY IS HUMAN
Talking to a human
generates confidence
TESTIMONIALS
Thousands of consumers
endorse our solution
``The assistance through this medium was very good and timely, thank you``
they respond quickly very good service
Very friendly, precise and clear with the information requested. Thank you.
has very good manners 10/10...
``VERY FRIENDLY !!!``
Very good online attention. Fast response
They answered my question, it seems that it is not a bot 🙂
Immediate and clear answer. And today is Sunday
Thanks for answering at this time!
Very kind ! and helped me on the weekend !
10 points. very friendly
I thought I was going to be assisted by an automatic robot, it was nice to notice that there was a person behind the chat
Genesis was an excellent collaborator, clear, precise and fast. Excellent Service. Thank you for that.
Very kind, attentive and predisposed. Excellent Andrew! Thank you very much
Excellent service! I came to think it was a bot because of the accuracy of the response and how fast!
thank you for your guidance and quick response
Very good attention, fast and efficient
Good thing it's not a machine
It cleared up my doubts better than calling
The attention of the lady was super fast and she answered my question, giving me alternative solutions.
Thank you for responding in spite of the time
I congratulate the Good attendance
Intelligent chat.
Fast and accurate service
thank you genesis for the very concrete information
timely and excellent attention
The information is very accurate. Thank you.
Excellent atention. Very friendly staff
It is an excellent initiative for those of us who had a problem with the purchase. It's a wonderful way to build customer loyalty. Also, at least for me, they took care of me in an incredible way. Many thanks
Thank you very much Patricia. satisfied with the speed and adequate response
It helps me solve the problem quickly. Thank you!
Quick attention and response from Yamila, clear explanation and solution to the problem.
Very kind attention, I am sorry that certain procedures cannot be done here, because the telephone line is saturated
She is a lovely person. People like her are needed. I am very grateful. These are difficult days, especially for the elderly, as is my case.
Very good attention, in addition to answering my query, I explained something necessary for the payment that I did not know! Excellent
They took care of me right away and answered all my questions perfectly. They were very friendly and clear. Thank you very much for the service.
