with Human Agents

online customers 24/7

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In a personalized, 24/7 and efficient way,
at a minimum and variable cost.

We take care of your

Our customers

Omnichannel solution

How it works

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Human team (Chatters)

Access an entire team for your company and train them to achieve your goals.

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Fast implementation

In 7 days we implement all the infrastructure tailored to your business.

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Customized conversations

Your Chatters will reply based on your instructions.

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The best support 24/7

In a digital world, be available to your customers 24 hours a day, 365 days a year.

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Omnichannel

Web, App, Whatsapp, Facebook, Email and Marketplaces

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Pay as you Go

Pay only for attended conversations. Flexible and scalable.

THE PERFECT COMBINATION

Artificial intelligence that helps your Chatters
We train them for you

The team will be supported by the most advanced technology in artificial intelligence, to quickly answer the most common questions of your company, trained by our team of experts.

Human and bots

The perfect combination to make your customer service efficient and productive.

Flexible and scalable

Based on your specific needs, we will be able to expand or reduce the team at your request.

Non-stop service 24/7

Because your customers visit you at all times

Immediate

Your chatters answer in less than 20 seconds

Human

Most of your customers prefer to be assisted by a Human

A TAILOR-MADE SOLUTION

Pay only for conversation. No additional costs or long term contracts

CHAT CENTER NETWORK

Adapt your business to the digital world
Experts in B2B solutions

We integrate with companies that recognize the digital customer as their present and future.
24/7

Your digital customer visits you around the clock and at all times,
connect with your visitors 24/7

With Chat Center Network you access a human team by chat that will make the difference.
EMPATHY IS HUMAN

Talking to a human
generates confidence

40% of your website visitors need to make an inquiry before buying. If the query is answered immediately, the probability of selling increases by 50%.
CHAT CENTER NETWORK

Integrate your Chatters team to your business

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CRM

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eCommerce

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ERP

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Calendar

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Analytics

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E-mail

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App

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Web

TESTIMONIALS

Thousands of consumers
endorse our solution

Millions of digital customers served in multiple industries and businesses, a happy customer is a returning customer.
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Marketplace customer:

``The assistance through this medium was very good and timely, thank you``
they respond quickly very good service
Very friendly, precise and clear with the information requested. Thank you.
has very good manners 10/10...

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eCommerce customer:

``VERY FRIENDLY !!!``
Very good online attention. Fast response
They answered my question, it seems that it is not a bot 🙂
Immediate and clear answer. And today is Sunday
Thanks for answering at this time!
Very kind ! and helped me on the weekend !

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Travel site user:

10 points. very friendly
I thought I was going to be assisted by an automatic robot, it was nice to notice that there was a person behind the chat
Genesis was an excellent collaborator, clear, precise and fast. Excellent Service. Thank you for that.
Very kind, attentive and predisposed. Excellent Andrew! Thank you very much
Excellent service! I came to think it was a bot because of the accuracy of the response and how fast!

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User of a finance website:

thank you for your guidance and quick response
Very good attention, fast and efficient
Good thing it's not a machine
It cleared up my doubts better than calling
The attention of the lady was super fast and she answered my question, giving me alternative solutions.
Thank you for responding in spite of the time

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Hotel website visitor:

I congratulate the Good attendance
Intelligent chat.
Fast and accurate service
thank you genesis for the very concrete information
timely and excellent attention

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Digital supermarket user

The information is very accurate. Thank you.
Excellent atention. Very friendly staff
It is an excellent initiative for those of us who had a problem with the purchase. It's a wonderful way to build customer loyalty. Also, at least for me, they took care of me in an incredible way. Many thanks
Thank you very much Patricia. satisfied with the speed and adequate response
It helps me solve the problem quickly. Thank you!
Quick attention and response from Yamila, clear explanation and solution to the problem.
Very kind attention, I am sorry that certain procedures cannot be done here, because the telephone line is saturated
She is a lovely person. People like her are needed. I am very grateful. These are difficult days, especially for the elderly, as is my case.
Very good attention, in addition to answering my query, I explained something necessary for the payment that I did not know! Excellent
They took care of me right away and answered all my questions perfectly. They were very friendly and clear. Thank you very much for the service.

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