Chat Center combines technology and human talent, offering a conversational commerce solution through WhatsApp, social networks and Chat.
Team Leader Customer Service GreenCut
We are a powerful Conversational Commerce platform that will allow you to boost your company’s sales.
Get access to technology and your own team so you can deliver customer service, marketing and chat sales services
to your customers.
Chat Center combines technology and human talent, offering a conversational sales service through WhatsApp, social networks and Chat.
Complete the most frequent queries, promotions and product or service details in your knowledge base so that your agents have accurate information on a constant basis.
Connect with your team through Slack and email to maintain constant communication about your customers’ doubts, queries and cases.
Monitor in real time the chats managed by your team, identify agent, channel, satisfaction, ticket and much more.
Your customers will be able to rate the service received at all times and complete satisfaction surveys. This will
provide you with key information for your business.
Chat Center has integrations with the main CRMs so that you can connect our ticketing system to your company’s
Meet periodically with your supervisor to evaluate metrics, results, service level and strategies to sell more and serve better.
The modern customer prefers to be attended by Chat or WhatsApp. And the good news is that Chat is more efficient and provides better results.
Still have doubts? Book a demo with one of our consultants to learn more about how we work and our platform.
At Chat Center we believe in a world without geographical borders where people can work globally. We telecommute from anywhere in the world, allowing us to provide more inclusive opportunities.
Conversational commerce consultant