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Telco Sales, Support & Upsell With AI

At ChatCenter, we help telecom companies transform customer service and sales through conversational channels.

Our model combines AI for instant responses with specialized agents who resolve critical operations—driving agility, efficiency, and customer satisfaction.

3 Key Telecom Metrics

+70%
of customers in LatAm prefer digital channels to interact with their telco provider
Up to 40%
fewer call center interactions by migrating to chat with AI + agents
+18%
ARPU (average revenue per user) through upsell and personalized WhatsApp campaigns

Telecom Companies That Trust Us

What We Do

Sales & Portability via Chat

Sales & Portability via Chat

Streamline new line activations and portability processes with AI-guided flows and human-assisted closings.

24/7 Customer Support

24/7 Customer Support

Resolve billing inquiries, technical issues, and claims through digital channels powered by AI and trained agents.

Click-to-WhatsApp Campaigns

Click-to-WhatsApp Campaigns

Launch promotional campaigns directly on WhatsApp to upsell data plans, fiber, or devices.

Seamless Integration With Your Tech Stack

Cómo ACF aumentó sus ingresos recuperando carritos por WhatsApp

Durante el Hot Sale, ACF integró Tiendanube con ChatCenter para automatizar la atención y recuperar carritos abandonados, logrando un incremento significativo en sus ingresos y eficiencia operativa.

As an official Meta Business Partner, we ensure your WhatsApp channel is verified and compliant, providing higher customer trust and meeting Meta’s standards.

Meet with our chat sales specialists and transform your telecom customer experience today.