How to transform your restaurant with WhatsApp: more orders, automated reservations and direct marketing

The future of your restaurant is conversational

WhatsApp is no longer just a messaging app—it’s your most powerful tool to sell, handle inquiries, and build customer loyalty. If you already receive orders via WhatsApp, are you truly using its full potential?

With Chat Center, you can automate orders and reservations, show your digital menu inside WhatsApp, and send personalized promotions—all from one platform built for restaurants.

Your digital menu lives inside WhatsApp

Forget printed menus and PDFs no one opens. Now your menu can appear directly inside your WhatsApp line, using a QR code placed on tables, delivery bags or flyers.

Benefits:

  • Instant menu access from your customer’s phone.
  • No need to download additional apps.
  • Smooth, professional ordering experience via chat.

Plus, your AI-powered virtual agent can suggest dishes, answer questions, and take orders automatically.

Capture customer data and launch WhatsApp marketing

When customers open your digital menu, our system asks for consent and automatically captures their data, building your own contact base.

With this list you can:

  • Send daily menus.
  • Promote special events or discounts.
  • Reactivate inactive customers.

All via WhatsApp, with a 98% open rate.

Automate reservations, orders and customer support

Your Chat Center virtual agent can:

  • Book table reservations.
  • Take delivery or pickup orders.
  • Answer FAQs (schedules, payment methods, promotions).

Key benefits:

  • 24/7 assistance with zero manual effort.
  • Fewer phone calls and human errors.
  • More satisfied customers.

What version of WhatsApp do you need?

WhatsApp offers three versions, but not all are ideal for restaurants:

1. WhatsApp Messenger (regular app)

  • Not for business use.
  • Risk of being blocked.

2. WhatsApp Business (free)

  • Great for small operations.
  • Includes business profile, catalog, basic automation.

3. WhatsApp Business API + Chat Center

  • Perfect for high-volume restaurants or multiple branches.
  • Enables full automation, mass marketing and multi-user access.

If you process over 100 orders daily, the API with Chat Center is for you.

The perfect combo: WhatsApp + digital menu + AI

With Chat Center, your restaurant gets a complete, modernized experience:

FeatureRegular WhatsAppWhatsApp BusinessWhatsApp API + Chat Center
Digital menuPartial
Automated orders/reservationsBasic
Marketing campaigns
Multi-user access
Customer data capture

How to get started

Step 1: Activate WhatsApp Business or API

Already using WhatsApp? We’ll help you migrate without losing chats or contacts.

Step 2: Upload your digital menu

Create your online menu in Chat Center—with photos, updated prices and product variations.

Step 3: Train your AI agent

We help train your chatbot to take orders, answer questions and handle bookings automatically.

Step 4: Generate your QR code and start receiving orders

Print and display the QR code at tables, packaging or promotional materials. Every scan is a new sales opportunity.

The result: more sales, less manual work

With Chat Center, your restaurant will:

  • Sell more without hiring extra staff.
  • Automate daily operations.
  • Launch marketing campaigns in minutes.
  • Keep customers loyal and informed on the go.

Ready to modernize your restaurant?

Request a free demo and see how Chat Center transforms your business.

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