Customer service evolution from 1960 to 2020
From the beginning, the evolution of Customer Service has always been related to the development of technology that facilitates the way we communicate. Currently, we
From the beginning, the evolution of Customer Service has always been related to the development of technology that facilitates the way we communicate. Currently, we
The Pandema generated a change that nobody had achieved before, to install the Home Office modality simultaneously and globally. While it is working well, and
One of the things that has changed the most with the digital transformation has been the behavior of customers when they buy. The digital customer
