For years, voice automation was synonymous with friction: rigid IVRs, endless menus, and customers hanging up before reaching an answer. That experience left a mark and explains why many organizations...
Just like in many other parts of the world, Hot Sale is a key event for the ecommerce industry in Argentina. However, few companies truly bet on optimizing their conversational...
Starting July 1, 2025, Meta is rolling out a new pricing structure for WhatsApp Business API. This change directly affects how businesses are charged for using the platform as a...
The way customers want to interact with brands has changed. They prefer fast, personalized, and accessible experiences. That’s why more and more companies are choosing chat sales over the traditional...
Today’s leading brands no longer treat sales as simple transactions. They know that selling is about connection. Conversational commerce is redefining customer experience while driving higher conversion rates, better retention,...
Do you use Shopify? We have news: Chat Center now integrates natively with this e-commerce platform! In this article, we’ll tell you why it’s a good idea to add Chat...
Voice recognition is now part of the range of solutions we offer at Chat Center. We’re continuing to revolutionize conversational commerce! Here’s everything you need to know. Did you know...
Customer communication has evolved dramatically in recent years. Today, WhatsApp and phone calls stand out as two of the most effective tools for closing sales, each offering unique advantages. In...
A new year full of challenges is just around the corner, bringing changes that will reshape how brands interact with customers and build lasting relationships. In this article, we’ll explore...
At Chat Center, we’re always looking for ways to empower your conversational marketing strategy. That’s why we’re excited to announce our newest feature: WhatsApp Commerce campaign scheduling! Now, in addition...
