Consumers prefer to communicate via chatbots

How many times were you unable to service your customer on time? Did you think about the many times you miss a sale chance simply because you were not available...

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Articles developed by industry experts

The way customers want to interact with brands has changed. They prefer fast, personalized, and accessible experiences. That’s why more and more companies are choosing chat sales over the traditional...

Today’s leading brands no longer treat sales as simple transactions. They know that selling is about connection. Conversational commerce is redefining customer experience while driving higher conversion rates, better retention,...

Do you use Shopify? We have news: Chat Center now integrates natively with this e-commerce platform! In this article, we’ll tell you why it’s a good idea to add Chat...

Voice recognition is now part of the range of solutions we offer at Chat Center. We’re continuing to revolutionize conversational commerce! Here’s everything you need to know. Did you know...

Customer communication has evolved dramatically in recent years. Today, WhatsApp and phone calls stand out as two of the most effective tools for closing sales, each offering unique advantages. In...

A new year full of challenges is just around the corner, bringing changes that will reshape how brands interact with customers and build lasting relationships. In this article, we’ll explore...

At Chat Center, we’re always looking for ways to empower your conversational marketing strategy. That’s why we’re excited to announce our newest feature: WhatsApp Commerce campaign scheduling! Now, in addition...

The holiday season is the perfect time to connect with customers and boost sales. With an impressive 98% open rate and real-time communication, WhatsApp is an essential tool for running...

As digital commerce evolves, customers increasingly expect faster and smoother purchasing experiences. Enter WhatsApp Commerce, a game-changing tool for streamlining the acquisition of products and services. In this article, a...

WhatsApp is now an essential tool for connecting with customers in a more personalized and effective way. After analyzing the stages of a WhatsApp Commerce strategy, we focus on the...

If you want your mass WhatsApp campaigns to shine (and not scare off your customers), recognize the good and bad practices we recommend at Chat Center. Take note! Nobody argues...

Success on CyberMonday doesn’t just depend on the deals or technology; the team behind the scenes is crucial to achieving the best results. This topic was addressed during the webinar...