Whatsapp voice notes and conversational commerce: the solution your business needs
Voice recognition is now part of the range of solutions we offer at Chat Center. We’re continuing to revolutionize conversational…
If you are interested in the world of Chat, eCommerce, ChatBots and Social Commerce, here you can find articles developed by industry experts.
Voice recognition is now part of the range of solutions we offer at Chat Center. We’re continuing to revolutionize conversational…
Customer communication has evolved dramatically in recent years. Today, WhatsApp and phone calls stand out as two of the most…
A new year full of challenges is just around the corner, bringing changes that will reshape how brands interact with…
At Chat Center, we’re always looking for ways to empower your conversational marketing strategy. That’s why we’re excited to announce…
The holiday season is the perfect time to connect with customers and boost sales. With an impressive 98% open rate…
As digital commerce evolves, customers increasingly expect faster and smoother purchasing experiences. Enter WhatsApp Commerce, a game-changing tool for streamlining…
WhatsApp is now an essential tool for connecting with customers in a more personalized and effective way. After analyzing the…
If you want your mass WhatsApp campaigns to shine (and not scare off your customers), recognize the good and bad…
Success on CyberMonday doesn’t just depend on the deals or technology; the team behind the scenes is crucial to achieving…
We have great news for retailers using the Magento 2 e-commerce platform who don't want to miss the multiple opportunities…
The messaging service has significantly evolved over the years, becoming an essential tool for business communication. Recently, Meta announced a…
With over 2 billion active users and presence in 180 out of 195 countries worldwide, WhatsApp is the dominant channel…
At Chat Center, we understand that staying at the forefront with efficient tools is key to business success. WhatsApp, with…
The cart abandonment rate is a constant challenge for e-commerce. Fortunately, there are tools like WhatsApp that enable businesses to…
PagoEfectivo, a renowned payment platform in Latin America, faced the challenge of managing a high volume of support inquiries from…
Most companies know that WhatsApp is becoming a major digital sales channel. However, many are unsure where to start when…
At Chat Center, we are dedicated to constantly innovating to provide our clients with advanced tools that optimize their operations…
In recent years, artificial intelligence applied to the conversational model, also known as conversational AI, has become a decisive factor…
In times where digital communication has become the backbone of business interactions, companies are allocating a significant portion of their…
Chatbots are on the rise, offering many opportunities and new challenges to the corporate world, especially to the retail sector,…
Recently, conversational tools leveraging instant messaging platforms like WhatsApp have become the essential bridge between brands and their customers.
The company has experienced notable growth in recent years, challenging the hegemony of established telecommunications operators in the country.
The recent business alliance between Topitop and Chat Center unveils a new facet of Peruvian retail in the online world.…
Hot Sale 2024 is just around the corner in countries like Argentina and Mexico, and to ensure that ecommerce businesses…
Are you a ChatGPT user? Open a chat now to see if you already have the two new implementations that…
The advancement of artificial intelligence has transformed the landscape of digital communication, with advanced language models like OpenAI ChatGPT and…
ChatCenter Network has been with Pax Assistance from day one, adapting to its needs and in tune with the company's…
Conversational commerce has emerged as a powerful trend in the year 2024, especially through platforms like WhatsApp
One of the key aspects in an eCommerce strategy is to know how to choose the “Digital Avenues” where we…
With some fundamental strategies and marketing tactics, you can capture the benefits of this trend to increase your online sales…
The customer experience plan of any ecommerce organization is the cornerstone of achieving business goals. Not only does it increase…
More and more companies decide to implement conversational commerce solutions. The advent of the Internet and social networks has provided…
Implementing a livechat on your page will allow you to interact with your digital customers immediately, being able to better…
Surely, you have heard about Artificial Intelligence and that in the not so distant future it would replace many of…
Digital Assisted Selling consists of the advice and resolution of doubts by the sellers, to the possible client, in order…
Business customer service has become the voice of brands. Strengthening your brand in the digital world means offering a customer…
The option of interacting directly through a live chat has become an expectation for the modern customer: more than half…
From the beginning, the evolution of Customer Service has always been related to the development of technology that facilitates the…
The Pandema generated a change that nobody had achieved before, to install the Home Office modality simultaneously and globally. While…
One of the things that has changed the most with the digital transformation has been the behavior of customers when…
“It’s great to work with computers. They don’t argue, they remember everything and they don’t drink your beer”, said Paul…
What role do algorithms play in your daily life? Certainly, they have more importance than you think. When you do…
When the smartphone still did not exist, the human being didn’t even dream of stepping on the Moon and the…
Start ups and businesses may result highly benefited from a chatbot. From OhWhatAChat, we want to tell you why and…
linics and hospitals began to use chatbots in order to maintain a fluid communication with their patients. In Spain, the…
Some clients require a very personalized and highly detailed assistance regarding their requirements as well as specific responses to their…
Customers’ expectations increase every day; they expect an updated customer service including quick and reliable payment transactions, a fast request…
Chatbots not only assist clients’ requests but also increase employees’ access, efficiency and satisfaction in their work environment since they…
Every day financial services institutions need to be closer to their customers, to offer customized products, to build confidence and…
Frequently, human beings fail. However, to trust each other drives us to generate long-term relationships. Something similar happens with chatbots.…
If you think that artificial intelligence will replace vendors in the short term, this is not a real fact. It…
“Powered by Artificial Intelligence and the big data, the greatest e-commerce platforms can turn an impersonal environment into something highly…
The so-called millennials have 20% less possibilities of contacting via e-mail than baby boomers. In addition, they prefer a more…
As always happens with new and unknown things, there is so much speculation about the applications and results new technologies…
Beyond the size: Big, small, or middle-sized. It does not matter the type of industry, if it is a BtoC…
According to Gartner Research predictions, by 2020 it is estimated that chatbots will be involved in 85% of the interactions between…
For your Chatbot to get 100% of efficiency, it is key you plan its functionality. As up to now, the…
Robots are invading our lives to make them easier. The news is that they have now arrived to the world…
How many times were you unable to service your customer on time? Did you think about the many times you…
During the Summer Season, the demand and activity turn down. Therefore, it is the ideal Season to install a Chatbot,…
OhWhatAChat is the first chatbot that can work with your employees to offer the best customer service. In three easy…
You have surely heard about Artificial Intelligence and that it will replace many of human beings tasks in the future.…
A chatbot is the most affordable, effective and quickest solution to assist a user or a client with your product…
