Customer Service Demand Spikes: How to Scale Without Losing Conversion

If you think that artificial intelligence will replace vendors in the short term, this is not a real fact. It...

“Powered by Artificial Intelligence and the big data, the greatest e-commerce platforms can turn an impersonal environment into something highly...

The so-called millennials have 20% less possibilities of contacting via e-mail than baby boomers. In addition, they prefer a more...

As always happens with new and unknown things, there is so much speculation about the applications and results new technologies...

Beyond the size: Big, small, or middle-sized. It does not matter the type of industry, if it is a BtoC...

According to Gartner Research predictions, by 2020 it is estimated that chatbots will be involved in 85% of the interactions between...

For your Chatbot to get 100% of efficiency, it is key you plan its functionality. As up to now, the...

Robots are invading our lives to make them easier. The news is that they have now arrived to the world...

How many times were you unable to service your customer on time? Did you think about the many times you...

During the Summer Season, the demand and activity turn down. Therefore, it is the ideal Season to install a Chatbot,...