For the past fifteen years, eCommerce learned to optimize the click: CTR, CPC, landing page conversion rate, cost per acquisition....
One of the key aspects in an eCommerce strategy is to know how to choose the “Digital Avenues” where we...
With some fundamental strategies and marketing tactics, you can capture the benefits of this trend to increase your online sales...
The customer experience plan of any ecommerce organization is the cornerstone of achieving business goals. Not only does it increase...
More and more companies decide to implement conversational commerce solutions. The advent of the Internet and social networks has provided...
Implementing a livechat on your page will allow you to interact with your digital customers immediately, being able to better...
Surely, you have heard about Artificial Intelligence and that in the not so distant future it would replace many of...
Digital Assisted Selling consists of the advice and resolution of doubts by the sellers, to the possible client, in order...
Business customer service has become the voice of brands. Strengthening your brand in the digital world means offering a...
The option of interacting directly through a live chat has become an expectation for the modern customer: more than half...
From the beginning, the evolution of Customer Service has always been related to the development of technology that facilitates the...
The Pandema generated a change that nobody had achieved before, to install the Home Office modality simultaneously and globally. While...
Do you use Shopify? We have news: Chat Center now integrates natively with this e-commerce platform! In this article, we’ll...
Voice recognition is now part of the range of solutions we offer at Chat Center. We’re continuing to revolutionize conversational...
Customer communication has evolved dramatically in recent years. Today, WhatsApp and phone calls stand out as two of the most...
At Chat Center, we’re always looking for ways to empower your conversational marketing strategy. That’s why we’re excited to announce...
A new year full of challenges is just around the corner, bringing changes that will reshape how brands interact with...
The holiday season is the perfect time to connect with customers and boost sales. With an impressive 98% open rate...
As digital commerce evolves, customers increasingly expect faster and smoother purchasing experiences. Enter WhatsApp Commerce, a game-changing tool for streamlining...
WhatsApp is now an essential tool for connecting with customers in a more personalized and effective way. After analyzing the...
If you want your mass WhatsApp campaigns to shine (and not scare off your customers), recognize the good and bad...
Success on CyberMonday doesn’t just depend on the deals or technology; the team behind the scenes is crucial to achieving...
