For the past fifteen years, eCommerce learned to optimize the click: CTR, CPC, landing page conversion rate, cost per acquisition....
One of the things that has changed the most with the digital transformation has been the behavior of customers when...
“It’s great to work with computers. They don’t argue, they remember everything and they don’t drink your beer”, said Paul...
What role do algorithms play in your daily life? Certainly, they have more importance than you think. When you do...
When the smartphone still did not exist, the human being didn’t even dream of stepping on the Moon and the...
Start ups and businesses may result highly benefited from a chatbot. From OhWhatAChat, we want to tell you why and...
linics and hospitals began to use chatbots in order to maintain a fluid communication with their patients. In Spain, the...
Some clients require a very personalized and highly detailed assistance regarding their requirements as well as specific responses to their...
Customers’ expectations increase every day; they expect an updated customer service including quick and reliable payment transactions, a fast request...
Chatbots not only assist clients’ requests but also increase employees’ access, efficiency and satisfaction in their work environment since they...
Every day financial services institutions need to be closer to their customers, to offer customized products, to build confidence and...
Frequently, human beings fail. However, to trust each other drives us to generate long-term relationships. Something similar happens with chatbots....
If you think that artificial intelligence will replace vendors in the short term, this is not a real fact. It...
“Powered by Artificial Intelligence and the big data, the greatest e-commerce platforms can turn an impersonal environment into something highly...
The so-called millennials have 20% less possibilities of contacting via e-mail than baby boomers. In addition, they prefer a more...
As always happens with new and unknown things, there is so much speculation about the applications and results new technologies...
Beyond the size: Big, small, or middle-sized. It does not matter the type of industry, if it is a BtoC...
According to Gartner Research predictions, by 2020 it is estimated that chatbots will be involved in 85% of the interactions between...
For your Chatbot to get 100% of efficiency, it is key you plan its functionality. As up to now, the...
Robots are invading our lives to make them easier. The news is that they have now arrived to the world...
How many times were you unable to service your customer on time? Did you think about the many times you...
The messaging service has significantly evolved over the years, becoming an essential tool for business communication. Recently, Meta announced a...
With over 2 billion active users and presence in 180 out of 195 countries worldwide, WhatsApp is the dominant channel...
At Chat Center, we understand that staying at the forefront with efficient tools is key to business success. WhatsApp, with...
PagoEfectivo, a renowned payment platform in Latin America, faced the challenge of managing a high volume of support inquiries from...
Most companies know that WhatsApp is becoming a major digital sales channel. However, many are unsure where to start when...
At Chat Center, we are dedicated to constantly innovating to provide our clients with advanced tools that optimize their operations...
