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When demand multiplies overnight, most customer service operations collapse for a specific reason: the channel was designed for normal traffic,...
If you think that artificial intelligence will replace vendors in the short term, this is not a real fact. It...
“Powered by Artificial Intelligence and the big data, the greatest e-commerce platforms can turn an impersonal environment into something highly...
The so-called millennials have 20% less possibilities of contacting via e-mail than baby boomers. In addition, they prefer a more...
As always happens with new and unknown things, there is so much speculation about the applications and results new technologies...
Beyond the size: Big, small, or middle-sized. It does not matter the type of industry, if it is a BtoC...
According to Gartner Research predictions, by 2020 it is estimated that chatbots will be involved in 85% of the interactions between...
For your Chatbot to get 100% of efficiency, it is key you plan its functionality. As up to now, the...
Robots are invading our lives to make them easier. The news is that they have now arrived to the world...
How many times were you unable to service your customer on time? Did you think about the many times you...
During the Summer Season, the demand and activity turn down. Therefore, it is the ideal Season to install a Chatbot,...
OhWhatAChat is the first chatbot that can work with your employees to offer the best customer service. In three easy...
You have surely heard about Artificial Intelligence and that it will replace many of human beings tasks in the future....
A chatbot is the most affordable, effective and quickest solution to assist a user or a client with your product...
The messaging service has significantly evolved over the years, becoming an essential tool for business communication. Recently, Meta announced a...
With over 2 billion active users and presence in 180 out of 195 countries worldwide, WhatsApp is the dominant channel...
At Chat Center, we understand that staying at the forefront with efficient tools is key to business success. WhatsApp, with...
PagoEfectivo, a renowned payment platform in Latin America, faced the challenge of managing a high volume of support inquiries from...
Most companies know that WhatsApp is becoming a major digital sales channel. However, many are unsure where to start when...
At Chat Center, we are dedicated to constantly innovating to provide our clients with advanced tools that optimize their operations...
